Document Printing Error in AX 2012

Error message which is encountered when printing a business document in AX 2012 e.g. Sales Packing Slip, Purchase Order…

The following error message was recorded:
“Error while setting server report parameters. Error message: The item ‘/DynamicsAX/StaticReports/en-US/SalesPackingSlip.Report’ cannot be found. (rsItemNotFound)”
The report viewer screen then displays a blank screen

Error Message Printing Sales Packing Slip AX 2012

To fix the issue, follow the menu path System administration > Setup > Business Intelligence > Report deployment settings and uncheck the checkbox “Use static report design”

Report Deployment Settings

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